Shipping Policy
At Cartgroove, we strive to ensure that your order is processed and shipped as quickly and efficiently as possible. Below are the details regarding our shipping policies.
1. Shipping Methods and Rates
We offer a variety of shipping options to suit your needs:
- Standard Shipping: Delivery within 5-7 business days. Rates calculated at checkout.
- Expedited Shipping: Delivery within 2-3 business days. Rates calculated at checkout.
- Express Shipping: Next-day delivery available for orders placed before 4:00 PM. Rates calculated at checkout.
2. Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or holidays. You will receive a confirmation email once your order has been shipped, along with tracking information.
3. Shipping Destinations
We currently ship to:
- United States
4. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment.
5. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with you and the carrier to resolve the issue.
6. Shipping Restrictions
Some items may be subject to shipping restrictions due to weight or size. If your order includes restricted items, we will notify you during the checkout process.