FAQs
1. What payment methods do you accept?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely.
2. How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number to track your shipment on our website or through the carrier’s site.
3. Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. We can accommodate changes only if the order has not yet been processed or shipped.
4. Do you offer gift cards?
Yes! We offer digital gift cards that can be purchased on our website. They are delivered via email and can be redeemed during checkout.
5. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We’ll assist you in resolving the issue as quickly as possible.
6. Do you offer international shipping?
Yes, we ship internationally to select countries. Please check our shipping policy for details on available destinations and any additional customs fees that may apply.
7. How can I contact customer support?
You can reach our customer support team via email at support@cartgroove.com or by phone at +1-346-469-4480. We’re here to help!